Incident

See Incident Import Configuration for elements that can be used in import configuration.

XML Elements

 * IncidentID
 * Title
 * Entity
 * Creator
 * Owner
 * AssignedProblems
 * Type
 * ASPFieldServiceTech
 * OccurrenceDate
 * CreatedDate
 * CloseDate
 * RepairDurationTime
 * ResponseTime
 * DownTimeForService
 * CustomerSupportNumber
 * TopLevelPart
 * ResponsibleParts
 * ResponsiblePart
 * Chargeable
 * UnderWarranty
 * WarrantyOverride
 * CustomerRequestedFeedback
 * ServiceResponseDate
 * UnitLocation
 * Address
 * Statuses
 * Status
 * Categories
 * Category
 * SystemStatuses
 * SystemStatus
 * ReportTypes
 * ReportType
 * SystemStatus
 * RepairReplaces
 * RepairReplace
 * ActualCriticality
 * PotentialCriticality
 * Criticality
 * Team Members
 * Actions
 * Details

Incident Sample
== ==     =        =        =        =          Cleanup =         08/02/2013 08:39 AM}} =       =       =      =            =          =          07/31/2013 04:02 PM}} =         =           =