Problem.Incident: Difference between revisions

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(Created page with '{{Template:XFRACAS.XML.Import.Doc.Class|Problem|Problem}} ===XML Element=== <Incident> : <IncidentID /> : <ReportType /> : <CategoryType /> : <ReportIssue> :: <Issue IssueT…')
 
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{{Template:XFRACAS.XML.Import.Doc.Class|Problem|Problem}}
#REDIRECT[[XFRACAS_XML_Import_Documentation]]
===XML Element===
<Incident>
:  <IncidentID />
:  <ReportType />
:  <CategoryType />
:  <ReportIssue>
::  <Issue IssueTypeID=”38”>
:::      <Code />
:::      <Description />
::    </Issue>
:  </ReportIssue>
:  <CategoryIssue>
::    <Issue IssueTypeID= >
:::      <Code />
:::      <Description />
::    </Issue>
:  </CategoryIssue>
</Incident>
 
 
 
 
===Description===
* The Incident element is optional.
 
* The IncidentID element is required. It must contain an existing incident ID.
 
* The ReportType (String) element is optional. Its value will be “Incident State” (IssueTypeID=8) or “Incident State Closed” (IssueTypeId=48).  Export only.
   
* The CategoryType (String) element is optional. Its value will be “Chargeable” (IsssueTypeID=20) or   
  “Non Chargeable” (IssueTypeID=21).  Export only.
 
* The ReportIssue element is optional and if present must contain an issue with an IssueTypeID equal to 38 (Incident Report Type). Export only.
 
* The CategoryIssue element is optional and if present must contain an issue with an IssueTypeID equal to 20 (Chargeable) or 21 (Non Chargeable). Export only.

Latest revision as of 16:23, 28 July 2015