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{{Template:XFRACAS.XML.Import.Doc.Class|Import Types|Import Types}}
#REDIRECT[[XFRACAS_XML_Import_Documentation]]
===XML Elements===
*[[Incident.IncidentID|IncidentID]]
*[[Incident.Title|Title]]
*[[Incident.Entity|Entity]]
*[[Incident.Creator|Creator]]
*[[Incident.Owner|Owner]]
*[[Incident.AssignedProblems|AssignedProblems]]
*[[Incident.Type|Type]]
*[[Incident.ASPFieldServiceTech|ASPFieldServiceTech]]
*[[Incident.OccurrenceDate|OccurrenceDate]]
*[[Incident.CreatedDate|CreatedDate]]
*[[Incident.CloseDate|CloseDate]]
*[[Incident.RepairDurationTime|RepairDurationTime]]
*[[Incident.ResponseTime|ResponseTime]]
*[[Incident.DownTimeForService |DownTimeForService ]]
*[[Incident.CustomerSupportNumber|CustomerSupportNumber]]
*[[Incident.TopLevelPart|TopLevelPart]]
*[[Incident.ResponsibleParts|ResponsibleParts]]
*[[Incident.ResponsiblePart|ResponsiblePart]]
*[[Incident.Chargeable|Chargeable]]
*[[Incident.UnderWarranty|UnderWarranty]]
*[[Incident.WarrantyOverride|WarrantyOverride]]
*[[Incident.CustomerRequestedFeedback|CustomerRequestedFeedback]]
*[[Incident.Statuses|Statuses]]
*[[Incident.Status|Status]]
*[[Incident.Categories|Categories]]
*[[Incident.Category|Category]]
*[[Incident.SystemStatuses|SystemStatuses]]
*[[Incident.SystemStatus|SystemStatus]]
*[[Incident.ReportTypes|ReportTypes]]
*[[Incident.ReportType|ReportType]]
*[[Incident.SystemStatus|SystemStatus]]
*[[Incident.RepairReplace|RepairReplace]]
*[[Incident.ActualCriticality|ActualCriticality]]
*[[Incident.PotentialCriticality|PotentialCriticality]]
*[[Criticality]]
*[[TeamMembers]]
*[[Actions]]
*[[Details]]
{{Template:XFRACAS.Blue
===Incident Sample===
  <!DOCTYPE Incidents SYSTEM "Incident.dtd"[]>
<Incidents xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <ExportData>
    <ReportGenerated>09/14/2013 03:35 PM</ReportGenerated>
    <GeneratedBy>
      <FirstName> </FirstName>
      <LastName> </LastName>
      <Login></Login>
    </GeneratedBy>
    <GMTOffset>-7</GMTOffset>
  </ExportData>
  <Incident>
    <IncidentID>TI-1</IncidentID>
    <Title>Test Incident</Title>
    <Entity>
      <EntityID>1</EntityID>
      <EntityName>Test Entity</EntityName>
    </Entity>
    <Creator>
      <FirstName>Joe</FirstName>
      <LastName>User</LastName>
      <Login>JUSER</Login>
    </Creator>
    <Owner>
      <FirstName>Sam</FirstName>
      <LastName>User</LastName>
      <Login>SUSER</Login>
    </Owner>
    <AssignedProblems>
      <ProblemID>PR-1</ProblemID>
    </AssignedProblems>
    <Type>
      <Issue IssueTypeID="20">
        <Description>Serialized Incident</Description>
      </Issue>
    </Type>
    <ASPFieldServiceTech>
      <CustomerID>1</CustomerID>
      <FirstName>Sally</FirstName>
      <LastName>User</LastName>
    </ASPFieldServiceTech>
    <OccurrenceDate>
      <Year>2013</Year>
      <Month>6</Month>
      <Day>19</Day>
      <Hour>20</Hour>
      <Minute>21</Minute>
      <Second>0</Second>
      <FormattedDate>06/19/2013 01:21 PM</FormattedDate>
    </OccurrenceDate>
    <CreatedDate>
      <Year>2013</Year>
      <Month>6</Month>
      <Day>17</Day>
      <Hour>20</Hour>
      <Minute>21</Minute>
      <Second>51</Second>
      <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
    </CreatedDate>
    <CloseDate />
    <ResponseTime>1170</ResponseTime>
    <DownTimeForService>1175</DownTimeForService>
    <RepairDurationTime>12</RepairDurationTime>
    <CustomerSupportNumber>CSI-1</CustomerSupportNumber>
    <TopLevelPart>
      <PartID>1</PartID>
      <PartName>XFRACAS</PartName>
      <PartNumber>XFRACAS</PartNumber>
      <PartVersion />
      <RetiredDate />
      <SerialHID>1</SerialHID>
      <SerialNumber>1</SerialNumber>
      <HID>1</HID>
      <TimeMetric1>17</TimeMetric1>
      <TimeMetric2>245</TimeMetric2>
      <TimeMetric3>2222</TimeMetric3>
    </TopLevelPart>
    <ResponsibleParts>
      <ResponsiblePart>
        <Part>
          <PartID>2</PartID>
          <PartName>Action</PartName>
          <PartNumber>Action</PartNumber>
          <PartVersion />
          <RetiredDate />
        </Part>
        <ResponsibleUser />
      </ResponsiblePart>
    </ResponsibleParts>
    <Chargeable>No</Chargeable>
    <UnderWarranty>No</UnderWarranty>
    <WarrantyOverride />
    <CustomerRequestedFeedback>No</CustomerRequestedFeedback>
    <ServiceResponseDate>
      <Year>2013</Year>
      <Month>8</Month>
      <Day>7</Day>
      <Hour>23</Hour>
      <Minute>52</Minute>
      <Second>0</Second>
      <FormattedDate>08/07/2013 04:52 PM</FormattedDate>
    </ServiceResponseDate>
    <UnitLocation>AGCO</UnitLocation>
    <Address>
      <AddressLine1>123 Fake St.</AddressLine1>
      <AddressLine2 />
      <City>Tucson </City>
      <State>Arizona</State>
      <Country>United States</Country>
      <ZipCode>85710</ZipCode>
      <Location>TUS</Location>
    </Address>
  <Statuses>
      <Status>
        <Issue IssueTypeID="8">
          <Code>10</Code>
          <Description>Under Review</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>7</Month>
          <Day>1</Day>
          <Hour>15</Hour>
          <Minute>49</Minute>
          <Second>34</Second>
          <FormattedDate>07/01/2013 08:49 AM</FormattedDate>
        </Date>
        <UpdatedBy>
          <FirstName>Joe</FirstName>
          <LastName>User</LastName>
          <Login>JUSER</Login>
        </UpdatedBy>
        <Retired>No</Retired>
      </Status>
      <Status>
        <Issue IssueTypeID="8">
          <Code>01</Code>
          <Description>Open/New</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>6</Month>
          <Day>17</Day>
          <Hour>20</Hour>
          <Minute>21</Minute>
          <Second>51</Second>
          <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
        </Date>
        <UpdatedBy>
          <FirstName>Joe </FirstName>
          <LastName>User</LastName>
          <Login>JUSER</Login>
        </UpdatedBy>
        <Retired>Yes</Retired>
      </Status>
    </Statuses>
    <Categories>
      <Category>
        <Issue IssueTypeID="21">
          <Description>Cleanup</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>6</Month>
          <Day>17</Day>
          <Hour>20</Hour>
          <Minute>21</Minute>
          <Second>51</Second>
          <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
        </Date>
        <UpdatedBy>
          <FirstName>Joe</FirstName>
          <LastName>User</LastName>
          <Login>JUSER</Login>
        </UpdatedBy>
        <Retired>No</Retired>
        <Chargeable>No</Chargeable>
      </Category>
    </Categories>
  <SystemStatuses>
      <SystemStatus>
        <Issue IssueTypeID="14">
          <Code>40</Code>
          <Description>Running</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>8</Month>
          <Day>2</Day>
          <Hour>15</Hour>
          <Minute>39</Minute>
          <Second>16</Second>
          <FormattedDate>08/02/2013 08:39 AM</FormattedDate>
        </Date>
        <Retired>No</Retired>
      </SystemStatus>
      <SystemStatus>
        <Issue IssueTypeID="14">
          <Code>40</Code>
          <Description>Running</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>7</Month>
          <Day>30</Day>
          <Hour>15</Hour>
          <Minute>6</Minute>
          <Second>59</Second>
          <FormattedDate>07/30/2013 08:06 AM</FormattedDate>
        </Date>
        <Retired>Yes</Retired>
      </SystemStatus>
      <SystemStatus>
    </SystemStatuses>
    <ReportTypes>
      <ReportType>
        <Issue IssueTypeID="38">
          <Description>Prerelease or Staging</Description>
        </Issue>
        <Date>
          <Year>2013</Year>
          <Month>6</Month>
          <Day>17</Day>
          <Hour>20</Hour>
          <Minute>21</Minute>
          <Second>51</Second>
          <FormattedDate>06/17/2013 01:21 PM</FormattedDate>
        </Date>
        <UpdatedBy>
          <FirstName>Joe</FirstName>
          <LastName>User</LastName>
          <Login>JUSER</Login>
        </UpdatedBy>
        <Retired>No</Retired>
      </ReportType>
    </ReportTypes>
    <RepairReplaces>
      <RepairReplace PartOrder="0">
        <OldPart>
          <PartID>1</PartID>
          <PartName>XFRACAS</PartName>
          <PartNumber>XFRACAS</PartNumber>
          <PartVersion />
          <RetiredDate />
          <SerialHID>1</SerialHID>
          <SerialNumber>1</SerialNumber>
        </OldPart>
        <FailureAnalyses />
        <PartDisposition />
        <RMAReceivedDate />
        <ChangeDate>
          <Year>2013</Year>
          <Month>7</Month>
          <Day>30</Day>
          <Hour>15</Hour>
          <Minute>7</Minute>
          <Second>1</Second>
          <FormattedDate>07/30/2013 08:07 AM</FormattedDate>
        </ChangeDate>
        <StartingAge>0</StartingAge>
        <HoursToFailure>17.00</HoursToFailure>
      </RepairReplace>
      <RepairReplace PartOrder="1">
        <OldPart>
          <PartID>3</PartID>
          <PartName>Action List</PartName>
          <PartNumber>Action List</PartNumber>
          <PartVersion />
          <RetiredDate />
          <SerialHID>2</SerialHID>
        </OldPart>
        <NewPart>
          <PartID>4</PartID>
          <PartName>Action List<2/PartName>
          <PartNumber>Action List2</PartNumber>
          <PartVersion />
          <RetiredDate />
          <SerialHID>3</SerialHID>
        </NewPart>
        <PartFailure>
          <FailureType>
            <Issue IssueTypeID="23">
              <Description>Collateral Failure</Description>
            </Issue>
          </FailureType>
        </PartFailure>
        <FailureAnalyses />
        <PartDisposition>
          <Issue IssueTypeID="13">
            <Code>1</Code>
            <Description>Send to Reman</Description>
          </Issue>
        </PartDisposition>
        <RMAReceivedDate />
        <ChangeDate>
          <Year>2013</Year>
          <Month>7</Month>
          <Day>31</Day>
          <Hour>23</Hour>
          <Minute>2</Minute>
          <Second>44</Second>
          <FormattedDate>07/31/2013 04:02 PM</FormattedDate>
        </ChangeDate>
        <StartingAge>0</StartingAge>
        <HoursToFailure>17.00</HoursToFailure>
      </RepairReplace>
    </RepairReplaces>
    <Criticalities>
      <Criticality>
        <SelectedCriticalityIssue>
          <Issue IssueTypeID="1000">
            <Code>1</Code>
            <Description>Value 1</Description>
          </Issue>
        </SelectedCriticalityIssue>
        <CriticalityType>
          <CritTypeName>Criticality Example</CritTypeName>
          <CritTypeDescription>Criticality Example </CritTypeDescription>
        </CriticalityType>
        <CriticalityStep>1</CriticalityStep>
        <CriticalityDisplayOrder>2</CriticalityDisplayOrder>
      </Criticality>
    </Criticalities>
    <TeamMembers>
      <TeamMember>
        <MemberUser>
          <FirstName>Bob</FirstName>
          <LastName>User </LastName>
          <Login>BUSER</Login>
        </MemberUser>
        <MemberRole>
          <Issue IssueTypeID="50">
            <Description>Software Engineer</Description>
          </Issue>
        </MemberRole>
      </TeamMember>
      <TeamMember>
        <MemberUser>
          <FirstName>Sam</FirstName>
          <LastName>User</LastName>
          <Login>SUSER</Login>
        </MemberUser>
        <MemberRole>
          <Issue IssueTypeID="50">
            <Description>Project Lead</Description>
          </Issue>
        </MemberRole>
      </TeamMember>
    </TeamMembers>
    <Actions />
    <Details />
  </Incident>
</Incidents>

Latest revision as of 16:18, 28 July 2015

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