Problem.ProcessStatus: Difference between revisions

From ReliaWiki
Jump to navigation Jump to search
No edit summary
m (Protected "Problem.ProcessStatus" ([edit=sysop] (indefinite) [move=sysop] (indefinite)))
(No difference)

Revision as of 17:41, 4 December 2013

XML Element

<ProcessStatus>

<Issue IssueTypeID=”6”>
<Description />
</Issue>

</ProcessStatus>



Description

  • The ProcessStatus element is optional and, if present, must contain an existing valid issue with an IssueTypeID equal to 6 (PRR Status). This element will not be populated if the Problem is closed.
PRR Status Issues:
Code          Description
 01	  Define – Define the Team
 02	  Describe the Problem
 03	  Develop Containment
 04	  Define and Verify Root Cause
 05	  Determine Corrective Action(s)
 06	  Verify Corrective Actions(s)
 07	  Prevent Recurrence
 08	  Additional Comments